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31 March 2021

We pledge to combat pension scams and protect savers

Pension scammers wreck lives and anyone can become a victim. The pensions industry plays a vital role in protecting savers and helping fight pension scammers.

The Pensions Regulator is urging trustees, administrators and pension providers to sign up to the anti-scam pledge by committing to take a number of steps to protect pension scheme members against pension scams.

Once these steps have been taken, signatories are able to voluntarily self-certify that they are carrying out the pledge commitments.

We confirm that we have self-certified to The Pensions Regulator that we meet the standards of the pledge.

We will raise awareness, educate and protect pension savers.

We pledge to combat pension scams.

 We will:

  • Regularly communicate the risk of scams
  • Encourage members requesting drawdown to contact the Pensions Advisory Service for impartial guidance
  • Get to know the warning signs of a scam and good practice for transfers
  • Take appropriate due diligence measures for transfers and document all procedures
  • Clearly communicate concerns to members if high risk transfers must be paid
  • Report any concerns about a scam to the authorities and inform the member
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    What this means for you and your pension

    Scammers can be difficult to spot and might seek to exploit your trust.

    We’re already committed to protecting our members, but we want to go one step further.

    Working together, we will help protect you by following the principles of the pledge to combat pension scams.