Welcome to the pension website
People who joined the pension scheme before April 2006 are likely to be members of the defined benefit section of the Electricity North West Group of the Electricity Supply Pension Scheme.
People who joined after April 2006 are likely to be members of the LifeSight Master Trust.
Festive season Helpline opening hours
Our Helpline opening hours will be slightly different over the festive period. Please bare this in mind if you plan on contacting us.
This year’s opening dates are:
- Tuesday, 24 December – 8:00am – 12 noon
- Wednesday, 25 December – closed
- Thursday, 26 December – closed
- Friday, 27 December – 8:00am – 5:30pm
- Monday, 30 December – 8:00am – 5:30pm
- Tuesday, 31 December – 8:00am – 5pm
- Wednesday, 1 January - closed
- Thursday, 2 January – back open as normal 8am – 5:30pm
You can call us on our Helpline numbers for any queries during the festive opening hours above.
- DB Section members - 02476 472 580
- DC Section members - 01737 230 444
If you have questions about your pension while the Helpline is closed, you can find lots of useful information across the website.
We are back to our normal opening hours 8:00am – 5:30pm Monday to Friday from Thursday, 2 January 2025.
We hope you enjoy a great festive season!
